Shipping & Returns

Shipping

MethodCostDelivery
Standard (UPS Ground)$8 · free over $752–5 business days
Express (UPS 2nd Day Air)$242 business days
In-store pickup, BoulderFreeSame day if ordered before 2pm

Returns

  • 30 days to return unused gear for a full refund, no questions asked.
  • Returns are free in store; by mail we email you a prepaid label ($6.50 is deducted from the refund).
  • Refunds go back to the original payment method within 5 business days of the return arriving.
  • Rental gear bought within 30 days of a rental gets the rental fee credited.

Warranty & repairs

If something we sold you fails in normal use within a year, we repair or replace it. After that, our repair bench will fix it at cost.